Aster DM Healthcare has bagged “Excellence in Tele-Medicine/ Digital Health” award at FICCI Healthcare Excellence Awards 2020 for its initiatives during the Covid 19 pandemic. The award category was introduced this year in the backdrop of the COVID 19 pandemic and recognised the efforts of the industry in ensuring the delivery of quality healthcare to the patients.
An initiative by Aster DM Healthcare, ‘Aster Covid-19 Tele triage’, a 24/7 helpline facility, serviced the worried & symptomatic patients to reach out for professional help. The hospital also introduced ‘Aster Covid Self- assessment tool’ which helped in self-evaluation and seek assistance from the nearest health centre. These platforms by Aster DM healthcare assisted those in need to get professional medical advice on both prevention and management of Covid-19.
Later, Aster also provided ‘Aster eConsult’ (an online video consultation platform) accessible through an App and browser for helping patients to seek medical advice from the comfort of their home. Aster provided tele-consultation to more than 25,000 patients during April- June, 2020 with nearly 50% of the e-Consult free during this period through its strong 500+ doctors across specialities.
Speaking on the achievement, Dr Harish Pillai, CEO- Aster India, said, “The award is a testament to our efforts in leveraging technology and introducing innovative techniques to provide excellent quality healthcare to our patients. We have always been at the forefront of patient care and remain committed to provide affordable, accessible quality care to our patients.”