Innoviti increases gross margins through Deep Technology capability


Innoviti Payment Solutions has shared insights into how its longstanding focus using technology to create value from digital payment flows has now received a welcome boost from the newly announced regulatory move towards a Zero MDR regime. In a vindication of the company’s strategic bet, the steady regulatory trend over the last 2 years of first reducing and now removing merchant MDRs, has helped drive a surge in transaction throughput per point of acceptance to 5 Lac/month, more than 2X of India’s average (as per RBI data).  This trend is also reflected in a corresponding strong uptick in Innoviti gross margin to more than 74%, basis which the company now expects to be EBITDA positive by March 2020.


At the core of Innoviti’s strategy has been its relentless focus on capital efficiency which prioritized transaction volume processed per POS terminal over metrics like the total number of POS terminals or dependence on merchant MDR revenue streams.  Innoviti manages almost Rs.300/- of GTV for every 1 Rupee of equity raised. This is more than 3X the payment industry norm (typically between Rs.10-Rs100 amongst other leading industry players).  With more than Rs. 40,000 Cr. of digital payments flowing through Innoviti (~6% of India’s offline payment volume) from over 1000+ cities, Innoviti is a clear leader in capital efficiency at scale. 


Innoviti’s industry-leading capital efficiency is underpinned by a technology-driven product strategy that veered away from conventional industry focus on dividing pre-existing merchant MDR revenue pools; and instead prioritized generating of new value-added revenue streams from helping offline merchants leverage their payments channels as a strategic tool for driving store sales growth. Innoviti’s payment platform today enables merchants to tap a wealth of payment transaction-related data that can potentially influence what and where a customer buys and how he pays for it. This innovative strategy opens the path for mutually beneficial win-win sales promotion partnerships to be operationalized between merchants, payment providers like Credit/Debit Card issuers, UPI Payment apps etc, and various product merchandise brands. This alignment of goals across the 3 key parties involved in every offline retail purchase enables pooling of marketing budgets for a common objective, resulting in lowering marketing costs and increasing sales efficiency for all 3 players.


From the end consumer perspective too, Innoviti’s product strategy holds significant long-term benefits. The technology-driven collaboration enabled by Innoviti’s platform means that supply-side players can now plan and deliver highly targeted sales promotional offers to end-consumers with fully auditable controls. With the advanced rule-engines on Innoviti’s platform enabling complex promotions to be configured in seconds and applied across thousands of pan-India terminals in real time, consumers will inevitably gain in terms of the value and relevance of such targeted promotional offers.    


Rajeev Agrawal, Chief Executive Officer, Innoviti Payment Solutions Ltd, says, “At Innoviti, we have long believed that we offer value to our merchant customers that goes well beyond simply providing a smooth and efficient processing pipeline for their payment acceptance. As such, our business strategy has never been over reliant on revenue streams from dividing existing merchant-paid MDR pools. Our consistently industry-leading capital efficiency ratios are testament to that strategic bet. The recent regulatory trend towards further encouraging digital acceptance spread and volumes by removing merchant MDR on UPI/RuPay transactions, further vindicates our stance.”