Tag: CCPA

Apple in India: Growth, Scrutiny, and the iOS 18 Controversy

Manish Kumar

Apple has been making significant strides in India, a market that has become crucial to its global strategy. With a growing base of premium smartphone users, Apple has expanded its footprint by opening flagship stores, boosting local manufacturing, and tailoring its services for Indian consumers. However, as Apple deepens its commitment to India, it is also encountering regulatory challenges—most recently, over performance issues following the iOS 18 update. Consumer Complaints Trigger Regulatory Action Apple is facing scrutiny from India’s Consumer Protection Authority (CCPA) after numerous complaints emerged regarding performance slowdowns…

National Consumer Day: Shri Pralhad Joshi Set to Lead Celebrations in New Delhi

Manish Kumar

Union Minister of Consumer Affairs, Food and Public Distribution and Minister of New and Renewable Energy, Shri Pralhad Joshi, will deliver the inaugural  address and also launch  various key initiatives on the National Consumer Day, for the protection of Consumer Rights. These initiatives include: Signing of Safety Pledge (a voluntary commitment for ensuring consumer safety) by major e-Commerce platforms: Department of Consumer Affairs after extensive stakeholder consultation finalized  a Safety Pledge, which is a voluntary public commitment of e-Commerce platforms to ensure the safety of goods sold online and respect the consumer…

India Launches Probe into Ola Electric Over Service Standards and Product Quality

Manish Kumar

Ola Electric’s Rise and Market Challenges Ola Electric, founded in 2017 as part of Ola’s expansion into sustainable mobility, quickly rose to prominence in India’s electric vehicle market. Known for its vision of affordable, eco-friendly transportation, Ola Electric launched its first e-scooter, the S1, in 2021. Promoted as a user-friendly, innovative alternative to traditional petrol scooters, Ola’s electric scooters attracted a massive consumer base. However, recent complaints and concerns over quality and service standards have led to a formal investigation, casting a spotlight on the company’s practices in this competitive…

Ola Electric Faces Government Scrutiny After 10,000 Customer Complaints

Manish Kumar

India’s electric vehicle (EV) market has seen rapid growth in recent years, fueled by government incentives and a growing demand for greener transportation options. As a pioneer in the electric scooter industry, Ola Electric has played a crucial role in this EV revolution, capturing 27% of the market share. However, recent developments indicate that Ola Electric may be struggling to maintain its reputation, as it faces a significant backlash over its customer service, potentially jeopardizing its leading position in the sector. Government Action Following Massive Customer Complaints India’s Central Consumer…