Month: July 2021

Businesses are embracing digitisation in an attempt to drive on-demand services and Multifactor authentication (MFA) is an essential service, as it adds additional layers of security. Each organization is different, and therefore, will have unique needs. The right MFA solution should strike a balance between added security and user convenience. With the increasing vulnerability, Cybercriminals can now use a type of phishing to get around two-factor authentication, typically a code sent to your cell phone that is needed to log in. Experts have advised enabling two-factor to add an extra layer…

With companies around the world adapting to a remote workforce in an expedient manner, there is a sense of urgency to understand how the inherent and unconsidered risks posed to those organizations due to the home environment.  It is a fact that, more than 25% of all devices have one or more services exposed on the internet and almost 1 in 7 Work From Home-RO IP addresses have exposed cable modem control interfaces. At the same time the corporate devices will be facing new risks of network compromise due to a higher population of malware that is more…

In the wake of the ongoing COVID-19 pandemic, companies in India are reporting more cyberattacks than any other country in the world and 56% of them report their IT costs having increased significantly in the past months – exactly two times the global average.The report further highlights that 92% of the companies globally have adopted new technologies to enable remote work, including workplace collaboration tools, privacy solutions, and endpoint cybersecurity. The challenge for organizations is that managing the protection of data across the company network and all of those new…

The information technology industry and the development of the information services sectors have fundamentally changed the world economy, creating a new, more demanding consumer markets. To survive in this competitive market, the enterprises must be linked globally with a clear emphasis on digital transformation. Work from home is a growing trend in today’s work environment, in which employees can easily plug-in from just anywhere they are. A work from home policy is nothing but an agreement between the employer and the employees who prefer to have the work from home privileges. The…

  We live in a world where technology and trends are the two factors which are going to drive the world and are changing at the bat of an eye. The pandemic has upturned businesses, lives, and even the outlook of our future. It has caused millions to lose their jobs, and for many young professionals to feel the bite of setback more clearly than ever before. The Future of Change is already here and it is changing how people think about their jobs. The future of the workplace has…

When the coronavirus pandemic led to widespread branch closures and restrictions, financial institution call centers were overwhelmed by the ensuing traffic spike. The challenge grew especially acute as these centers – in-house or outsourced – struggled to deal with social distancing, absenteeism and other issues. Various solutions including work-from-home arrangements, which helped in some cases but were not viable for many, Chatbots were looked to as another option, and vendors of such solutions reported increased interest and usage. While the COVID-19 crisis ramped up interest in these automated solutions, particularly for handling…

The Information Technology industry of India is the backbone of the Indian economy and brings more than 100 billion dollars of foreign exchange reserves to the country every year and contributes 7-8% of India’s GDP and the pandemic has given the chance to the industry to expand further. However, the laws related to Information Technology (IT), Information Technology enabled services (ITes), Business Process Outsourcing (BPO) are still in the license-permit raj era. A press release of the Department of Telecom reads, “It is clarified that the registration requirement for OSPs has…

It seems go-to-market is the next normal as the top leaders have geared up to be sales innovators and embedding data and technology throughout their organizations to reimagine sales. The pandemic has amplified these challenges, exposing weaknesses in existing sales models and gaps in digital readiness. In many ways, this data revolution in sales matches what happened to marketing departments three to five years ago, when they were forced to reorient their functions to be more analytically driven. In India prioritization of both Cloud and AI will increase by 25%…

  Today, implementing artificial intelligence is essential to better serving customers and unlocking new business value. 50% of Indian enterprises will invest in employee retraining and development to address new skill needs and ways of working resulting from AI adoption by 2024. We have to accept the fact that the AI-fueled organization, a company may need to fundamentally rethink the way humans and machines interact within working environments. Executives should also consider deploying machine learning and other cognitive tools systematically across every core business process and enterprise operation to support…

The Internet of Things (IoT) is an increasingly popular topic of conversation in the workplace and at home. This relatively young concept has emerged as a revolution in technology with the potential to impact how we live, play, learn and work. Many are still wondering how these connected technologies and the data derived, will alter their daily lives and may approach the subject with Curiosity. The internet of things (IoT) – the embedding of physical devices with sensors, network connectivity and other components so they can collect and exchange data.   Going forward, IT,…