It was truly an unbelievable moment when over 500 attendees joined in unison to celebrate the success of Gupshup. The event, held pullman hotel Aerocity, New Delhi, concluded with a sense of accomplishment and camaraderie among participants.
As the curtains closed on this memorable gathering, the echoes of shared experiences and new connections resonate strongly. Organizers expressed profound gratitude to all attendees for their unwavering enthusiasm and active engagement throughout the event.
A special highlight of the occasion was the insightful sessions led by distinguished speakers, focusing on “The Future of Conversational CX.” Their expertise and perspectives provided invaluable insights, leaving attendees inspired and informed about the evolving landscape of customer experience.
The event not only showcased achievements but also fostered a vibrant exchange of ideas and networking opportunities, setting the stage for future collaborations and innovations in the industry.
Participants left with a renewed sense of purpose and optimism, carrying forward the momentum generated during this impactful gathering. As the community reflects on the event’s success, organizers look forward to building on this foundation for future endeavors.
It was truly an unbelievable moment when over 500 attendees joined in unison to celebrate the success of
While the curtain closed on the event, the memories made and connections forged will be etched forever. A BIG THANK YOU to all the attendees for their enthusiasm and active participation.
Special Thanks to Our Incredible Speakers
- Beerud Sheth, CEO & Co-Founder of Gupshup
For an inspiring keynote on “Powering Growth in the Era of Conversational Internet.” - Gaurav Kachhawa (CPO of Gupshup)
For an enlightening session on “Reimagining Digital Customer Engagement.” - Sangeeta Bavi (Microsoft)
For her thought-provoking talk on “Reimagine AI with Microsoft.”
Engaging Panelists
- Gaurav Sahi (Amazon Web Services – AWS)
- Abhijit Dey (Axis Bank)
- Ayush Gupta (CARS24)
- Vivek Raghavan (Sarvam AI)
For sharing their insights on “Enabling Conversations with AI – Today and Tomorrow.”
Conversational Brand Stories
- Pankaj Bansal (BankBazaar India)
- Pooja Agrawal (Mamaearth)
For sharing their #ConversationalBrandStory.
Customer Experience Priorities in 2024
- Nishant Malsisaria (Policybazaar)
- Rohit Kumar (CSC)
- Harshad Jagtap (Truecaller for Business)
- Chunmun Gupta (Razorpay)
- Navdeep Singh Saini (MoEngage)
Moderated by Aniruddh Mukhopadhaya (Gupshup)
For their insights on “Charting New Courses for Growth: Customer Experience Priorities in 2024.”
Tech-Driven Sessions
- Spandana Dhaduti (Google)
For her session on “Harnessing the Power of Conversations with Google RCS for Business.”
Conversational Advertising
- Tejnoor Grover (Mobile Premier League – MPL)
- Sandeep Gambhir (ICICI Home Finance Company Limited)
- Arzan Singpurwalla (Meta)
Moderated by Vartika Verma (Gupshup)
For the dynamic panel on “Conversational Advertising: The Next Wave in Personalized Marketing.”
WhatsApp Conversations
- Ravi Garg (Meta)
On “Do More with Conversations on WhatsApp.”
Digital Marketing ROI
- Saurabh Agrawal (DAIOM)
On “Driving 2x ROI from Your Digital Marketing.”
Event Wrap-Up
- Salim Ali and Mike Donohue (Gupshup)
For wrapping up the event with insights on “The Future of Conversational CX.
