The number of passengers who have installed the Digi Yatra application on their mobile phones has crossed one million this week. Since its inauguration by Minister of Civil Aviation and Steel Shri Jyotiraditya M. Scindia on 1st December 2022, 1.746 million people have used this facility.
Digi Yatra application user base as on 20th June 2023:
| Digi Yatra App installed base | |||
| Total App users: | 1,020 K | K=1,000 | |
| Android: | 866 K | App Rating: | 4.1 |
| iOS: | 154 K | App Rating: | 4.1 |
Airport-wise user data since the inauguration of the facility:
| Airport name | Total DY PAX till 20th June 23 | Last 7 days’ average Digi Yatra adoption %age |
| Delhi | 648,359 | 19.00% |
| Bengaluru | 503,802 | 14.30% |
| Varanasi | 225,847 | 76.40% |
| Vijayawada | 46,668 | 62.20% |
| Kolkata | 180,361 | 18.70% |
| Pune | 104,133 | 23.20% |
| Hyderabad | 37,133 | 4.70% |
| Grand Total DY PAX | 1,746,303 |
The Digi Yatra was initially launched at three airports, New Delhi, Bengaluru, and Varanasi in December 2022 which was followed by Vijayawada, Kolkata, Hyderabad, and Pune in April 2023. The Digi Yatra passenger adoption in all seven airports since 1st April 2023 is as follows:
| Airport Name | Total Airport PAX | Total DY PAX from 1st April 23 to 20th Jun 23 | DY PAX adoption %age from the start | Last 7 days’ average Digi Yatra adoption %age |
| Vijayawada | 91,313 | 46,668 | 51.11% | 62.20% |
| Pune | 875,091 | 104,133 | 11.90% | 23.20% |
| Kolkata | 1,675,315 | 180,361 | 10.77% | 18.70% |
| Varanasi | 269,237 | 152,585 | 56.67% | 76.40% |
| Delhi | 4,803,358 | 465,591 | 9.69% | 19.00% |
| Hyderabad | 2,081,400 | 37,133 | 1.78% | 4.70% |
| Bengaluru | 2,957,547 | 313,464 | 10.60% | 14.30% |
Digi Yatra is an initiative of the Ministry of Civil Aviation for a biometric boarding system using Facial biometric verification Technology. It aims at providing a seamless and hassle-free experience for passengers at airports. Its main objective is to enhance the passenger experience by eliminating the need for manual verification of tickets and ID at multiple touch points and to achieve better throughput through existing infrastructure using a Digital Framework.
In the Digi Yatra process, there is no central storage of passengers Personally Identifiable Information (PII) data. All the passengers’ data is encrypted and stored in the wallet of the passengers’ smartphone and shared only for a limited time duration with the airport of travel origin where the passenger’s Digi Yatra ID needs to be validated. The data is purged from the system within 24 hours of the flight. The data is shared by passengers directly, only when they travel and only to the origin Airport. The data cannot be used by any other entity since it’s encrypted and cannot be shared with any stakeholders.
