In an effort to streamline its services and manage inactive accounts more efficiently, Paytm Payments Bank Limited (PPBL) has announced a new policy regarding inactive wallets.
Wallets with zero balances that have not had any transactions for over a year will be considered inactive.These inactive wallets will be closed as part of the streamlining process.
Affected users will be notified through various communication channels such as email, SMS, and in-app notifications. The notification will inform users about the inactivity status of their wallets, the impending closure, and the steps they can take if they wish to keep their wallet active.
After the initial notification, users will have a 30-day grace period to reactivate their wallets. To keep their wallets active, users must perform any transaction that adds balance to the wallet or utilizes existing balance within the 30-day period.
