WhatsApp down in India, users unable to send and receive SMS

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WhatsApp appears to be down for several users in India. Many users have raised issues on Twitter, while members of the India Today Tech team are also unable to use the messaging app. At the time of writing this article, most users could open the app but were not able to send messages and media files. Naturally, users aren’t able to use other services, such as WhatsApp audio and video call.

As per the outage tracker, Downdetector, many users started facing issues with the WhatsApp mobile app and web at around 12:30 PM today, October 25. At the time of writing this article, over 2,000 users reported issues with the app on the website. Downdetector also points out that 69 per cent of users are facing issues with sending messages, while 21 per cent of users are facing server connection-related problems. Around 9 per cent of users are facing other unknown issues with the smartphone app.

Even users on Twitter have raised concerns. Meanwhile, WhatsApp Down is the trending hashtag on the social media platform. Meta has also issued a statement to media outlets and a spokesperson said, “We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible.

The exact cause of the WhatsApp outage remains unclear. Other Meta-owned services, such as Instagram and Facebook are working fine in India. It appears users in other countries are also affected by the outage.

(This is a developing story)

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