The vital role that technology played during the crisis

Eight out of ten people across the region said technology helped them get through the virus—and they used the internet for a wide range of reasons. In most of the sectors we looked at, new users made up more than 30% of total, whereas education, groceries and loans saw the biggest jumps. We are learning new ways of fighting and managing such unexpected diseases that can potentially kill millions of people. It is absolutely true that technology cannot prevent the onset of the pandemics; however, it can help prevent the spread,…

Golden time for certain IT companies during WHM

Facebook, Twitter, and LinkedIn are well-known examples of social media platforms and there are many music streaming applications, and audio services based on the internet, to name a few which during a workday, employees use these social media in different ways. But more frequently, we see employees use Instagram and post what they had for lunch, share memes, and post selfies on Facebook. Some say that it allows the employees to take short breaks for social networking throughout the day will boost mood, which will potentially increase employee engagement. It…

Increasing screen time mixed with anxiety and depression raises many concerns

In today’s hyperconnected world it has changed the realm of the workplace and workforce and it sometimes feels as though our devices are controlling us instead of the other way around. Setting limits has become a real challenge. As a large proportion of organisations across the globe still continue to work from home, it is not certain as to when things will return to normalcy. It seems though ‘remote working’ is here to stay even post the ongoing crisis, as businesses are gradually realising its benefits. However, working from home…

Is Digital Transformation Driving Good Customer Experience?

Digital transformation brings technology into people’s everyday life and enhances business performance than ever before they serve their customers. We can’t deny the fact that, customer experience plays a vital role in the digital transformation journey as customers are the king of today’s business success. They are the growth driver of whether a company is small or large, regardless of its location or functional areas. In summary, digital transformation is forcing companies to change their business models and adapt to the new market reality  At this difficult time, it is…

We are in the transaction from Industry 4.0 to Industrial age

With the pandemic prevailing for more than three months now, navigating business in this time of uncertainty is something we all need to contemplate. In this time of crisis, one would require an approach to redefine and reset their business plan, It’s time to prioritize the resources and reinvent the business model to sail through this new world of business we’re all witnessing today.   It is expected that this epidemic will significantly affect extant social behaviors, spending patterns, travel habits, supply chain & logistics, country inter-dependence & service delivery…

There is need of zero trust architecture& cyber-pandemic

Digital transformation and cloud security (79%) are the chart-topping topics enterprises want to know more about. They are followed by threat and vulnerability research (62%), and risk and compliance (49%), as shown by a pre-event survey of 2,064 business and IT decision-makers across Asia Pacific, Middle East, and Africa (AMEA).  The results are unsurprising to an extent, given how many companies have accelerated their digital transformation projects and migration to the cloud, while the pandemic continues to wield debilitating influence over workplace collaboration, productivity, and the bottom line across many…

Can AI bring balance to the Indian professionals in distress?

Today is World Mental Health Day. LinkedIn, the world’s largest online professional network, has released key survey data from April to September 2020 to highlight how pandemic stress and remote work burnout have adversely impacted the mental health of professionals in India. Findings show that 2 in 5 (39%) professionals are experiencing increased stress or anxiety due to COVID-19, and as the pandemic took hold only 1 in 5 professionals were offered more time off for well-being. The economic repercussions of the ongoing pandemic have made Indian professionals vulnerable to job…

Securing email is the need of urgency in the “New Normal Era”

Email is still the top security vulnerability and the email threats are expected to increase in the coming days and months. According to a survey, 83% of all the email attacks analysed are focused on brand impersonation and the finance departments are the most targeted by email-borne cyber-attacks, according to 57% of respondents. However, 32% said customer support was their most attacked department, which could indicate a new trend for would-be attackers. However, it has cautioned that switching to instant messaging is not necessarily a solution in the longer term. This “new normal”…

Quantum technologies to play the role to resolve the issue of Cyber Security

Quantum computers are believed to be able to solve certain computational problems significantly faster than classical computers eventually making it easier for hackers to crack today’s math-based encryption keys. Since, there’s a limit to how many unique number combinations can be generated today, hackers using the increased compute power of quantum computers will be able to more easily decrypt your data. As per IDC, the use of quantum mechanics is a great step forward in data security. At the same time, “Verizon’s own tests, as well other industry testing, have shown…

With increased sophisticated cyberattacks, Investments Made into Digital is a concern

For all the dollars spent by enterprises on R&D is hardly resulting in the expected output as there is a gap between the technology they develop and their ability to put it to work effectively. Today’s enterprises are sitting on the gold mine of data. Industry reports suggest more than 80% of this data is locked in unstructured documents. Hidden intelligence in these enterprise documents can lead to cost savings, reduced turnaround time, improved decision-making skills, and regulatory compliance as well as reduced business risks unforeseeable due to the nature of…