Uber, the global ride sharing mobile app that connects riders with drivers to provide convenient, reliable and affordable rides at the push of a button, announced the launch of the ‘Driver Profile feature’ on 25th of July,2017. Through this feature, Uber aims to highlight driver stories and spark conversations that enhance the ride experience.
Commenting on the feature, Apurva Dalal, Head of Engineering, Uber India said, “At Uber, we are equally obsessed about driver partners and riders and as part of this focus; we are introducing a way for riders to know their driver partners better. With the introduction of Driver Profiles, driver partners can personalize an informative profile to share with riders that spark awesome conversations and experiences. We believe it will have a positive impact on furthering trust and empathy between riders and driver partners”.
This feature will also give chance to the Driver partners to customize their profile by adding personal information like the languages they speak, hometown, city recommendation and even a fun fact about themselves, on the other hand this will also help the Riders to know more about the person behind the wheel, than just their name and license plate number by tapping on the photo.