Union Minister of Railways & Coal Shri Piyush Goyal, has launched ‘Grahak Sadak Koyla Vitaran App’ benefitting customers of Coal India Limited (CIL) lifting coal through road mode.
The customer friendly app was launched recently in Kolkata on CIL’s Foundation Day. This will help to achieve transparency in dispatch operations, as a tool to monitor, whether the dispatches are made on the fair principle of ‘First in First Out’ and keeps track of all the activities from issuance of Sale Order to physical delivery of coal by road.
The main benefits of the App for the customers, against the Sale Orders issued, include easy accessibility of the information at the click of the button, apart from transparency in the system of loading programme and despatch. The app also helps in logistics planning for lifting of coal in tune with the loading programmes. It further helps in improved planning of procurement, production and stock management by the customers.
The main features of the app are that it provides date-wise, truck-wise quantity of coal delivered against the Sale Orders and information related to Scheme-wise, Colliery-wise, Grade-wise, customer-wise details of Sale Orders issued during a period. Also in terms of loading it provides allotment verses lifting status in details from different sources truck by truck and summary of the despatch. The launching of the app is also one of the initiatives of CIL towards achieving the much cherished goal of ‘Digital India’ and transparency.
